Refund & Return Policy

At Bindhani Enterprises, we are committed to ensuring your satisfaction with every purchase. Please read our Return and Refund Policy carefully before making a purchase.

1. Returns

1.1 Eligibility Criteria for Returns:

• Items eligible for return must be unused, undamaged, and in their original packaging.
  
• Returns must be initiated within [number of days] days from the date of delivery.
  

1.2 Non-Returnable Items:

• Customized or made-to-order furniture.
  
• Items damaged due to misuse, neglect, or improper handling.
  
• Items without original packaging or missing parts.
  

1.3 Return Process:

To initiate a return, please contact our customer support team at bindhanienterprises@gmail.com or call us at 7848842756 within the specified return window. Our team will guide you through the return process and provide you with a return authorization if your request meets our eligibility criteria.

1.4 Return Shipping:

Customers are responsible for the cost of return shipping unless the return is due to a manufacturing defect or an error on our part.

2. Refunds

2.1 Refund Eligibility:

• Refunds will be issued only if the order is canceled within 24 hours of payment.
  
• Refunds will be processed in the original form of payment used for the purchase.
  

2.2 Refund Process:

If your order is canceled within 24 hours of payment, the refund will be initiated within [number of days] days. After 24 hours of payment, no refunds will be made except for cases of manufacturing defects or errors on our part.

3. Cancellations

3.1 Cancellation Policy:

Orders can be canceled within 24 hours of payment before they are processed for shipment. To cancel an order, please contact our customer support team immediately at bindhanienterprises@gmail.com or call us at 7848842756.

4. Damaged or Defective Items

4.1 Damaged in Transit:

In the event that your order arrives damaged during transit, please contact us immediately with photographic evidence of the damage. No refunds or returns will be processed for damaged items.

4.2 Manufacturing Defects:

If you receive an item with a manufacturing defect, please notify us within [number of days] days of delivery. We will work with you to arrange for a replacement or refund, depending on the situation.

5. Contact Us

If you have any questions about our Return and Refund Policy, please contact us at bindhanienterprises@gmail.com or call us at 7848842756.